Plug one end of the phone cable into your phone and the other into your modem’s port labeled Voice 1. This means that if you disconnect your account today, and return your equipment on Friday, your service was still disconnected on Tuesday. First, you will need to call to cancel, upgrade, or downgrade your service before theyll tell you if you need to return it. The best cell phone deals right now. Call the Spectrum cancellation call center at (833) 267–6094. Spectrum Mobile Review: Plans, Coverage, and Cost. The Hidden Costs of Spectrum. Your consent to electronic delivery is not required to obtain or renew any product or service provided by us. Select one of the programs below and find the answers youre looking for, get help filing a claim or check on a claim status. Choose Internet speeds from up to 300 Mbps to 1 Gig and get Advanced WiFi and an Unlimited Mobile line FREE for 12 months. To cancel your Spectrum service, contact Spectrum at +1-833-267-6094 or through Spectrum. If you want to request a refund from Spectrum, the only way to do it is over the phone at (833) 267-6094. According to Spectrum, a “new customer” is one who has not been a Spectrum customer within the most recent 90 days. return equipment? — Welcome to the Spectrum >How, exactly to return equipment? — Welcome to the Spectrum. 05 For 36 months, 0% APR Samsung Galaxy S23 Ultra Starting at $33. As always, the most difficult part will be returning the other party’s stuff. Spectrum does have a support page, where you can browse different. For $7, $12, $15, or $18 (depending on. The UPS Store will handle packaging and shipping back to us at. Customer represents and warrants. If, upon Spectrum’s request, Customer fails to return the Spectrum Equipment, or does not allow Spectrum to retrieve the Spectrum Equipment within fifteen (15) days after Services are terminated, Spectrum may, at its discretion charge Customer an amount equal to: (i) Spectrum’s then-applicable unreturned equipment charge, or the retail cost. return equipment? — Welcome to the Spectrum Community>How do I return equipment? — Welcome to the Spectrum Community. Contact Spectrum Customer Service – Upgrade & Start Service. The model of the replacement may not be the exact model of the phone being replaced. 5 Things To Know Before You Buy a Cell Phone at Costco Wholesale. For Sales - Call 855-892-2072 to learn about new customer offers or add to your current services. Therefore, you will return the modems or DVRs. You may simply access it by clicking the link below, and after that, you’ll need to complete a few easy actions. Still, regarding refunds and cancelations, you are not likely to find anything useful. Make sure to return Spectrum equipment within 15 days of the confirmation that you changed your service. Returning equipment — Welcome to the Spectrum Community. Internet service is on a month-to-month basis, and if you decide you want to try another internet service provider, all you need to do is cancel Spectrum internet and return any rented equipment. The Spectrum Mobile Protection Plan includes: Coverage against Accidental damage (including drops, spills, and cracks), mechanical/electrical failure after the manufacturer’s warranty or pre-owned product warranty expires, and loss and theft. With Spectrum One, Advanced WiFi and an Unlimited line are free! You’ll enjoy enhanced security and privacy for all your devices. General Information Why should I enroll in the Spectrum Mobile Protection Plan? What information can I access on fastclaim. Since there are so many different options and ways to bundle Spectrum’s services, price varies based on your location, current promotions and your service options. Spectrum does have a support page, where you can browse different topics or even try the search field. I finally got a refund for the money I spent on the first partial payment and the one they snuck and took from me on Feb 1st but I never got the payment for January. If there are no Spectrum stores or UPS Stores near you then you can call in to 1-855-707-7328 to have them setup either a technician pick up or send you and empty box with a return label if one did not come with the new box. Spectrum Mobile Protection Plan Paperless Consent. For 36 months, 0% APR Apple iPhone 14 Starting at $23. How to Transfer, Pause or Cancel Spectrum Services. There are several ways to return equipment through an official UPS store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a return kit can be sent. Enter the phone number and date of incident for the device in which youd like to. Have your mobile number and device information (manufacturer. The device must be in like-new condition, with no physical or water damage. According to its FAQ page, you should contact Wireless Advocates and not return your phone to Costco: Phone: 1-888-369-5931 Email: [email protected]. Spectrum Business Mobile Services Agreement. Instant Savings, Trade-in Not Required Google Pixel 7 Pro Starting at $11. Standard Return Policy There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it. Here are some of the common caveats, fees and exclusions: You have to cancel your contract with 14 days of activation, If you terminate the contract within the first 3 days, the Activation Fee you paid may be reversed,; When you cancel, you have to return any devices and accessories you received, in as-new condition and in their original. 22 For 36 months, 0% APR Apple. Call the Spectrum cancellation call center at (833) 267–6094. Assurant Device Care. Spectrum Mobile™ Return Policy. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. For example, you can score an unlimited data plan and a brand new iPhone SE 2020 for $61 a month. When you buy a cell phone through one of the kiosks operated by Wireless Advocates, you have 90 days from the original date of purchase to return it. New phone damaged/lost? in mail : r/SpectrumMobile. Close Skip to main content My Account Español Residential Business Packages Internet TV Mobile Home Phone Contact Us. resident called TV6 Friday afternoon after receiving a scam call themselves. Call the Spectrum cancellation call center at (833) 267–6094. Most policies will allow for a claim to be canceled if reported within a few days. How to Unlock Spectrum Mobile phone 5 To begin, go to our official website application and follow the steps there to start the unlocking process with SafeUnlocks. com and that policy is incorporated by reference into this Service Agreement. To ensure your session is secure, update to the latest version. Spectrum Mobile will be available only to existing Spectrum customers, which makes it a niche brand. Coverage is provided under a Master Policy issued to Spectrum Mobile, LLC. California Consumer Limit the Use of My Sensitive Personal Information. Dec 06, 2022 Answer Good morning and thank you for reaching out here at the Spectrum Community. While we improve your Spectrum experience you can contact us directly. Equipment returns go to The UPS Store! : r/Spectrum. Spectrum Residential Mobile Service Broadband Disclosures. Spectrum Equipment : Full Proof Guide>Procedure For Returning Spectrum Equipment : Full Proof Guide. In the first 30 days of Spectrum Mobile service, you can cancel and return your device for a full refund, minus a $35 restocking fee. Plug is your connection to buy the latest pre-owned, used or refurbished Metro by Spectrum Mobile Phones at up to 70% off. How to fight for the unreasonable charge after canceling. Costco Max Protection Portal. MENU + MENU - Toggle navigation. Plus, $100 extra when you trade-in. Not all products, pricing, and. and all states in the United States; Domicile: FL) in all states. Spectrum Internet Plans & Prices. Warranty Policy After the one-year manufacturer warranty. Spectrum Phone Return PolicyHow to return your Spectrum equipment. But for those who are eligible, the carrier offers some great deals. 33 For 36 months, 0% APR Get it for $11. The UPS Store will handle packaging and shipping back. For Existing Account Support- and to get help with your Spectrum services or account questions visit Spectrum. Spectrum equipment can be sent back via UPS, FedEx, or in person at a Spectrum store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. To cancel your Spectrum plan over the phone, call (833) 267-6094. Spectrum Mobile Protection Plan Agreement. Contact Spectrum Sales Support Contact Us to Upgrade or Start Services If youd like to shop for Spectrum services, we are here to help. Spectrum TV App Supported Devices Returning equipment Korona165 Posts: 34 Contributor Apr 26, 2023 Is this a new thing the Spectrum is doing? I had to return equipment and on Spectrum website it said I could return it to any Spectrum Store. At minimum, any attempt by a customer to cancel should trigger a reminder to the customer that they are not entitled to a refund of fees, based on Spectrum’s “subscription policy”. How, exactly to return equipment? — Welcome to the Spectrum …. Our change of mind policy does not apply to the following. if you have the protection plan it’s free to do that if you do not then it’s. My Return Instructions - Download another shipping label to return the device for which you filed a claim or verify that the device you returned has been received. Spectrum should also allow customers to continue access to streaming services through the end of their bill cycle. For accessories, you have 30 days from your purchase date to start a return or exchange. To cancel your Spectrum service, contact Spectrum at +1-833-267-6094 or through Spectrum. Beyond 30 days, you would be responsible for the. CVS Return Policy: 10 Things You Need To Know To Clear Things Up. But high repair costs shouldn’t set you back. At minimum, any attempt by a customer to cancel should trigger a reminder to the customer that they are not entitled to a refund of fees, based on Spectrum’s “subscription policy”. To select or customize your Spectrum Internet, TV or Voice plan, contact Spectrum Customer Service at 855. if your old phone is 50% or more paid off you can do an early upgrade. 7132 Shop for services online Find a Spectrum store Internet + Advanced WiFi + Mobile - all included for $49. com/_ylt=AwrFOXH5_VZkpMgsdRdXNyoA;_ylu=Y29sbwNiZjEEcG9zAzQEdnRpZAMEc2VjA3Ny/RV=2/RE=1683451514/RO=10/RU=https%3a%2f%2ftechnologyrater. Cancel Carefully: Spectrums Cancellation Policy. -Tyleen This discussion has been closed. All Devices for Spectrum Mobile include the plug unmatched 12-month warranty and 30-day hassle-free returns. Spectrum offers varying deadlines depending on the equipment you want to return: Apple products and accessories have a 14-day return policy. The Spectrum Mobile Protection Plan includes: Coverage against Accidental damage (including drops, spills, and cracks), mechanical/electrical failure after the manufacturer’s warranty or pre-owned product warranty expires, and loss and theft. All spectrum equipment is the property of the company and has to be returned. The Spectrum Mobile Protection Plan terms and conditions and all related communications will be delivered by email. The Spectrum Mobile Protection Plan terms and conditions and all related communications will be delivered by email. If the condition of the product differs in any way, we reserve the right to refuse the return or charge a 30% restocking fee. Buy Used & Refurbished Metro by Spectrum Mobile Phones. Return to Spectrum Policies COMPANY About Charter Careers Spectrum Enterprise Solutions Spectrum Reach Spectrum Community Solutions Spectrum Business SHOP Bundles & Promotions Internet TV Home Phone Mobile Spectrum Internet Assist Affordable Connectivity Program EXPLORE Spectrum Apps Spectrum WiFi Access Points Resource Center. (WLUC) - Spectrum reminded its customers Friday to be wary of scam callers. For Existing Account Support - and to get help with your Spectrum services or account questions visit Spectrum. Web spectrum offers dissatisfied customers the opportunity to get a refund within 30 days of purchase. Spectrum Equipment Return. Canceling your Spectrum service in person To cancel your Spectrum service in person,. The company’s $45 unlimited data plan is among the cheapest in the industry. According to Spectrum, a “new customer” is one who has not been a Spectrum customer within the most recent 90 days. The date of your cancellation and the date of your return do not need to be the same. If you purchased your device from Costco, you can use this portal to start or track a claim and to view information about your plan. For the most part you can return any non-prescription product for 60 days. To cancel your Spectrum plan over the phone, call (833) 267-6094. STEP 1 Check your device’s value After selecting your new device, you can check your device’s trade-in value by answering a few questions. com>The Hidden Costs of Spectrum. MARQUETTE, Mich. See the Consent to Conduct Business Electronically Agreement. Coverage is provided under a Master Policy issued to Spectrum Mobile, LLC. com Your return must be made within thirty (30) days from the original date of purchase If you have questions about the eligibility of a Roku streaming player, review the Roku player limited warranty and End User License Agreement. Spectrum Residential Mobile Acceptable Use Policy. The company’s $45 unlimited data plan is among the cheapest in the industry. Spectrum Equipment Return Phone Number You can call Spectrum at (833) 267-6094 if you need to return your equipment. I was told they couldn’t accept the modem,. Spectrum offers dissatisfied customers the opportunity to get a refund within 30 days of purchase. Spectrum offers dissatisfied customers the opportunity to get a refund within 30 days of purchase. Korona165 Posts: 34 Contributor. Spectrum. com%2fhow-to-return-spectrum-equipment%2f/RK=2/RS=g8khsRUodT04ttt5PfPplrUURbM- referrerpolicy=origin target=_blank>See full list on technologyrater. You can easily return Spectrum equipment by bringing it to any UPS Store. Filing your claim What information do I need to start a claim? Please remember that only the authorized person on the account can file a. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. Spectrum TV App Supported Devices Returning equipment Korona165 Posts: 34 Contributor Apr 26, 2023 Is this a new thing the Spectrum is doing? I had to return equipment and on Spectrum website it said I could return it to any Spectrum Store. It was the Spectrum Store on 1981 Aloma Avenue Winter Park, FL 32792. Shop Online Browse Plans Pay Your Bill Accounts & Billing Troubleshooting Find. Web spectrum mobile return policy volunteer it back, mobile policy as well as well as other mvnos often overlooked, just got my new, as a spectrum. UPS Return You can easily return Spectrum equipment by bringing it to any UPS Store. The Best Spectrum Mobile Phone Return Policy Ideas. Depending on the equipment you want to return, Spectrum has different. Otherwise, you will have to verify your account details. Subject to the Consumer Guarantees, RMA claims that are lodged within 7 days of receiving can be exchanged subject to the following conditions: 1. If you are calling from the phone number associated with your account, the call center agent will immediately have access to your account information. Check with Spectrum or call to order: (844) 451-2720 Best Spectrum plans for your home Spectrum Internet – Up to 300 Mbps (wireless speeds may vary) Great for remote workers, online students, gamers and live streamers. Locating local internet providers Best Internet Providers of 2023 How to cancel your home internet service There are five steps youll need to follow: 1. You may be able to cancel your claim by contacting Asurion with your claim ID or the wireless number associated with the device. In the first 30 days of Spectrum Mobile service, you can cancel and return your device for a full refund, minus a $35 restocking fee. You will be the Certificate holder on. So I went to a Spectrum Store to return the equipment. The Spectrum Mobile Protection Plan protects your device, helps you solve technical issues, and optimizes device performance. Spectrum reminds customers to be wary of scam calls. Employees sending returns to the spectrum store as the first option literally are breaking company policy, and I even referred to the internal policy document by name for any employee to look up if they don’t believe me. If you’re returning a device, we must receive it within 20 days of when you requested the. com/spectrummobile? Is there a Service Fee/Deductible? How many claims am I allowed to file? How long do I have to file a claim? Who is the provider of the Spectrum Mobile Protection Plan?. They told me me they dont and other Spectrum Store dont do equipment returns and I would have to go to UPS. an early upgrade has to be done in a store. On November 2, I turned in my equipment at the Spectrum store at 3640 W Dublin Granville Rd, Columbus, OH 43235. Spectrum does not state a timeframe or exact fee for. net, please use another supported browser. How to Get a Spectrum Refund. Spectrums cancellation policy may affect how users conclude subscriptions with their services. the unreasonable charge after canceling >How to fight for the unreasonable charge after canceling. There were several choice for returning the old modem, one was to make a reservation at a Spectrum store, which I did. You are not required to return cables or remotes that came with the. How To Return Spectrum Equipment. Spectrum equipment can be sent back via UPS, FedEx, or in person at a Spectrum store. 82 for the period covering October 11 – November 10, 2019 (see attachment 1, Spectrum bill dated October 12, 2019). Spectrum Mobile>New Smartphones at Spectrum Mobile. Go Now Costco Max Protection Portal If you purchased your device from Costco, you can use this portal to start or track a claim and to view information about your plan. How Many Return Days Does CVS Give Me? CVS gives you exactly 60 days from date of purchase to do a refund or exchange. Spectrum offers dissatisfied customers the opportunity to get a refund within 30 days of purchase. Since Spectrum is a contract-free provider, there are no cancellation fees or early termination fees (ETFs) to worry about. Please use the link to find the nearest UPS Store. Upon termination or expiration of this Service Agreement or Service Order (s) (“Termination”): Customer shall immediately cease all use of and promptly return, if applicable, to Spectrum any software or software services provided by. Returning your equipment doesn’t cancel your service, cancelling your service does. Readable Voicemail Catching up has never been easier. Note: Not all UPS locations are UPS Stores. Customers with disabilities may be eligible for equipment pickup in certain circumstances. Return for a Refund: The item you wish to return was purchased from Roku. For $7, $12, $15, or $18 (depending on device) per month you can rest assured that, should the unexpected occur, you can avoid costly replacements and get back up and running quickly. Therefore, you will return the modems or DVRs. Signed a Wireless Contract? You Have 2 Weeks to Change Your …. Unless that store was fully Mobile. For Sales - Call 855-892-2072to learn about new customer offers or add to your current services. If there are no Spectrum stores or UPS Stores near you then you can call in to 1-855-707-7328 to have them setup either a technician pick up or send you and empty box with a return label if one did not come with the new box. Customers who are displeased with their service can request a refund within 30 days after purchase. Contact Spectrum Sales Support Contact Us to Upgrade or Start Services If youd like to shop for Spectrum services, we are here to help. All Spectrum Store Locations. Devices for Spectrum Mobile Condition: Color: Screen Size: Series: Capacity: Customer Rating Devices for Spectrum Mobile 119 results Best Match iPhone 11 Black 64GB (Unlocked) From $300 $599 4. They will help you figure out whether or not you need to return the equipment at all based on your service. THIS is how to easily cancel Spectrum Internet. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. Spectrum Equipment packed to return. Spectrum Mobile™ Return Policy Your browser is not supported by Spectrum. First, you will need to call to cancel, upgrade, or downgrade your service before they’ll tell you if you need to return it. STEP 2 Send in your device Assurant, our trade-in partner, will need to receive. you would give them your old phone and then you can get any phone they have in stock at that store and just make monthly payments on the new phone. Spectrum Residential Mobile Service Broadband Disclosures. Close Skip to main content My Account Español Residential Business Packages Internet TV Mobile Home Phone Contact Us Find Best Offers Go Return to Spectrum Policies COMPANY About Charter Careers. UPS Return You can easily return Spectrum equipment by bringing it to any UPS Store. Customers in this category have the option of receiving a refund for their bill if they cancel their Spectrum subscription within 30 days since the beginning of the service. So I went to a Spectrum Store to return the equipment. File a claim for your Spectrum Mobile Protection Plan is provided by Assurant. Paper copies may be requested by calling 1-877-875-4282. General Information Why should I enroll in the Spectrum Mobile Protection Plan? What information can I access on fastclaim. You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. Spectrum Mobile Trade-In Terms. They will return the money back to your original form of payment. In the first 30 days of Spectrum Mobile service, you can cancel and return your device for a full refund, minus a $35 restocking fee. Since there are so many different options and ways to bundle Spectrum’s services, price varies based on your location, current promotions and your service options. Mobile Device Insurance Renters Insurance Housing Policies Flood Policies Shipping Insurance Appliance & Tools Retail Warranty Plans Vehicle Contracts. you would give them your old phone and then you can get any phone they have in stock at that store and just make monthly payments on the new phone. Return To Home Screen. Terms and Conditions. How to File, Track or Cancel a Phone Claim. Never miss an important call no matter where you are. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. return Spectrum equipment?>How do I return Spectrum equipment?. The Spectrum Mobile Protection Plan protects your device, helps you solve technical issues, and optimizes device performance. Check with Spectrum Or call to order: (844) 451-2720 Spectrum Internet Ultra – Up to 500 Mbps (wireless speeds may vary). Our change of mind policy does not apply to the following products: 1. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. returns and warranty >Step. Check with Spectrum or call to order: (844) 451-2720 Best Spectrum plans for your home Spectrum Internet – Up to 300 Mbps (wireless speeds may vary) Great for remote workers, online students, gamers and live streamers. If you signed up for Spectrum’s voice service with your internet service, go ahead and plug your phone into an electrical outlet now. Spectrum offers dissatisfied customers the opportunity to get a refund within 30 days of purchase. All spectrum equipment is the property of the company and has to be returned. Unlock Spectrum Mobile Step by step. The store isn’t given the labor hours to make your return fast and easy when there’s a UPS Store near them. Employees sending returns to the spectrum store as the first option literally are breaking company policy, and I even referred to the internal policy document by name for any employee to look up if they don’t believe me. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. Dec 06, 2022 Answer Good morning and thank you for reaching out here at the Spectrum Community. Their non-pro rata policy was intended to simplify bills for customers, but it can also put customers in a tight spot when they are compelled to terminate services. UPS Return. Its Time for a New Home Internet Provider: Heres How to. Otherwise, they can charge you up to. Spectrum Residential Mobile Acceptable Use Policy. To find out everything you need to return after cancelling the service, you can ask the customer service representative. Once were in the process of shipping your device or accessory order, it cannot be canceled. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. Spectrum will not release the refund or credit to the customer until any equipment associated with the new contract has been returned to Spectrum. If you are calling from the phone number associated with your account, the call center agent will immediately have access to your account information. All spectrum equipment is the property of the company and has to be returned. If the condition of the product differs in any way, we reserve the right to refuse the return or charge a 30% restocking fee. To cancel your Spectrum plan over the phone, call (833) 267-6094. Only 30 days of service will be refunded or credited. Spectrum reminds customers to be wary of scam calls>Spectrum reminds customers to be wary of scam calls. Upon termination or expiration of this Service Agreement or Service Order (s) (“Termination”): Customer shall immediately cease all use of and promptly return, if applicable, to Spectrum any software or software services provided by Spectrum (“Software”). That’s all you need to do for Spectrum phone installation. While we improve your Spectrum experience you can contact us directly. UPS Return You can easily return Spectrum equipment by bringing it to any UPS Store. The plan gives you unlimited talk and text, truly unlimited data (with no caps), access to tons of high speed Wi-Fi hotspots, free international calling and texting to certain locations, and mobile hotspot access. How to Unlock Spectrum Mobile phone 5 To begin, go to our official website application and follow the steps there to start the unlocking process with SafeUnlocks. If you want to request a refund from Spectrum, the only way to do it is over the phone at (833) 267-6094. You can easily return Spectrum equipment by bringing it to any UPS Store. I called Spectrum and it took them another 3 weeks to get me a mailing label to send it back. 2 (a) An RMA Lodgement number must be visible on the return address on the package, this number will be given to you by our Service Department once the claim has been. The Spectrum Mobile Protection Plan protects your device, helps you solve technical issues, and optimizes device performance. Since Spectrum is a contract-free provider, there are no cancellation fees or early termination fees (ETFs) to worry about. California Consumer Do Not Sell or Share My Personal Information. When you buy a cell phone through one of the kiosks operated by Wireless Advocates, you have 90 days from the original date of purchase to return it. STEP 3 Receive trade-in credit. Contact Spectrum Customer Service. Canceling your Spectrum service in person To cancel your Spectrum service in person, simply visit your nearest Spectrum location. Learn more MY SPECTRUM APP Manage Your Account From Anywhere. Whatever, the phone was obviously jammed somewhere. if your old phone is 50% or more paid off you can do an early upgrade. Are There Any Exceptions to 60 Days? No. Get a one-year warranty and free shipping! This list has been curated by one of our awesome customer care members to ensure these devices fit their category. STEP 1 Check your devices value After selecting your new device, you can check your devices trade-in value by answering a few questions. If the phone is not returned, you will be charged an unrecovered equipment fee of up to the MSRP of the phone, not to exceed $1500. Close Skip to main content My Account Español Residential Business Packages Internet TV Mobile Home Phone Contact Us Find Best Offers Go Return to Spectrum Policies COMPANY About Charter Careers. Spectrum Mobile Protection Plan. Apr 27, 2023. Spectrum may change addressing schemes, including email and IP addresses provided by Spectrum. You can also call 866. Depending on the equipment you want to return, Spectrum has different deadlines: 14 days for Apple devices and accessories 30 days for other equipment Items in the latter category include: Modems Routers Spectrum receivers Auxiliary devices. Never miss an important call no matter where you are. Spectrum Mobile™ Return Policy Your browser is not supported by Spectrum. Return for a Refund: The item you wish to return was purchased from Roku. While we improve your Spectrum experience you can contact us directly For Sales - Call 855-892-2072 to learn about new customer offers or add to your current services For. Contact Spectrum Sales Support Contact Us to Upgrade or Start Services If youd like to shop for Spectrum services, we are here to help. Spectrum Residential General Terms and Conditions of Service Residential Customer Guarantees E-Sign Act Disclosure and Agreement Return Policy Electronic Payment Terms and Conditions Spectrum Video Spectrum Residential Video Services Agreement Spectrum Access Application Terms of Service Spectrum Apple TV Device Payment Plan. Spectrum Mobile™ Return Policy Your browser is not supported by Spectrum. Fee for late or no return: Call customer service for details. According to the Mediacom 90-day Satisfaction Guarantee, the refund will cover monthly charges, but will not cover “one-time installation and activation fees, transactional TV purchases (Pay-Per-View or OnDemand) transactional phone purchases (per-minute domestic and/or international long-distance, directory assistance, and. Other equipment: 30 days The following items fall into the out category:. Customer shall comply with the terms of Spectrum’s Acceptable Use Policy (“AUP”) found at www. Caller ID on Spectrum TV ® See whos calling while youre watching TV. All Devices for Spectrum Mobile include the plug unmatched 12-month warranty and 30-day hassle-free returns. Canceling a claim will depend on the terms and conditions of the policy you purchased. Return to Spectrum Policies COMPANY About Charter Careers Spectrum Enterprise Solutions Spectrum Reach Spectrum Community Solutions Spectrum Business SHOP Bundles & Promotions Internet TV Home Phone Mobile Spectrum Internet Assist Affordable Connectivity Program EXPLORE Spectrum Apps Spectrum WiFi Access Points Resource Center.